Privacy Policy

Atelier Measure ("we," "us," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at leaselockpulse.pro and engage with our sustainable interior design advisory services.

1. Information We Collect

We collect information in several ways to provide and improve our design consultation services:

• Contact Information: When you reach out to us via email, phone, or contact forms on our website, we collect your name, email address, phone number, and any messages or inquiries you provide.
• Service Request Details: When you request a design consultation, space assessment, or product recommendation service, we collect information about your space (dimensions, layout, lease terms, lighting conditions, traffic patterns), your aesthetic preferences, sustainability priorities, and budget considerations.
• Usage Data: We may automatically collect information about how you interact with our website, including pages visited, time spent, referral sources, and device information (browser type, operating system, IP address). This helps us understand user behavior and improve our site.
• Cookies and Similar Technologies: Our website may use cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze site performance. You can control cookie settings through your browser.
• Payment Information: If applicable to your engagement, payment details are processed securely through third-party payment processors and are not stored directly on our servers.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, deliver, and improve our design consultation and advisory services.
• To assess your space, understand your needs, and deliver personalized sustainable product recommendations.
• To communicate with you about your service requests, consultations, and post-installation support.
• To respond to your inquiries and provide customer support.
• To analyze website usage patterns and optimize user experience.
• To comply with legal obligations and protect our rights and the rights of our clients.
• To send you updates about our services, new offerings, or relevant industry insights (only with your consent where required by law).

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information in limited circumstances:

• Service Providers: We may share information with trusted third-party service providers (such as payment processors, hosting providers, and analytics platforms) who assist us in operating our website and delivering our services. These providers are contractually obligated to use your information only as necessary to provide services to us.
• Product Partners: When making product recommendations, we may share relevant space and preference information with our curated network of sustainable product suppliers and manufacturers to facilitate sourcing and delivery. We ensure these partners maintain strict confidentiality.
• Legal Compliance: We may disclose information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:

• Contact and service request information is retained for the duration of your engagement and for a reasonable period afterward to support post-installation follow-up and service improvements.
• Usage and analytics data is typically retained for up to 12 months to analyze trends and improve our website.
• You may request deletion of your personal information at any time, subject to legal retention requirements.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request a copy of the personal information we hold about you.
• Right to Correction: You may request that we correct inaccurate or incomplete information.
• Right to Deletion: You may request deletion of your personal information, subject to certain legal exceptions.
• Right to Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
• Right to Data Portability: You may request a copy of your information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

6. Security of Your Information

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings.
• Understand how you use our website.
• Improve site functionality and user experience.
• Analyze traffic and performance.

Most web browsers allow you to control cookies through their settings. You can choose to disable cookies, but this may affect your ability to use certain features of our website. We do not use cookies for targeted advertising or behavioral tracking beyond improving our own services.

8. Third-Party Links

Our website may contain links to third-party websites and services that are not operated by Atelier Measure. This Privacy Policy applies only to information collected through our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing your information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information and terminate the child's account.

10. International Data Transfers

Atelier Measure is based in Üsküdar, Turkey. Your information may be transferred to, stored in, and processed in Turkey and other countries where we or our service providers operate. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services following the posting of changes constitutes your acceptance of those changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: hello@leaselockpulse.pro
• Phone: +90 528 259 87 04
• Website: leaselockpulse.pro
• Location: Üsküdar, Marmara Region, Turkey

We will respond to your inquiry within a reasonable timeframe. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.

13. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Turkey, without regard to its conflict of law principles. Any disputes arising from or relating to this policy shall be subject to the exclusive jurisdiction of the courts located in Turkey.